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contacting PT via email

i have sent 2 requests for information to the customer service link for PT and have not heard back. has anyone received answers when they've posed a question? if so, did PT respond to the email address that you used when you signed up, or to the email address that you sent the question from? thanks for any info!

Thu. Apr 5, 11:13am

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I have sent many questions and have always gotten a response the same day. It didn't matter for me what email I used. Maybe yours isn't getting to them. Try again.

Thursday, April 05, 2007, 11:37 AM

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I have gotten responses within the hour before.

Thursday, April 05, 2007, 11:41 AM

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i have already resent it yesterday. i will try again.

Thursday, April 05, 2007, 11:41 AM

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